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Frequently Asked Questions

What type of Aluminum do you use?

High Quality Mastic TS24 Coil, which cuts clean and lays flatter.

Can an order be returned?

An order can be cancelled, but not returned, as each product is custom. Make sure to double-check your measurements prior to submitting an order.

When can I expect the order to arrive?

Allow one week for manufacturing.

How much is shipping?

Shipping charges are based on length and weight. However, orders over $300.00 ship for free.

What shipping method do you use?

UPS is the preferred method of shipping.  Pro Exterior Trim will ship anywhere in the Continental U.S.

What payment method will work?

We accept Visa, Mastercard, Discover, Amex, or PayPal. Any other payment method must be negotiated prior to ordering.

Do you suggest getting a color sample?

While not necessary, it does ensure the best color-match for your project. Color shades may vary from computer screen to computer screen. Samples eliminate any unwelcome surprises.

How many color options are there?

We offer 16 color options. We also use a two-coat paint system, assuring color quality and durability.

What happens to any leftover scraps?

They get recycled. Zero waste–zero impact.

Is your question still unanswered?


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